Internship-UK Work Etiquette ™

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1. Be on time:

Being punctual is one of the most important qualities. Being on time shows that you are organized and able to respect the deadlines. Moreover, your employer will trust you with more responsibilities, because being punctual signifies being trustworthy.

2. Be respectful:

Mutual respect is the basis of all relationships, either if it comes to your personal or professional life. You have to respect the environment and the people around you. Respect passes through gestures, so try not to destroy something that is not your property, respect your colleagues' work and the company's policy.

3. Be Dressed properly:

You have to follow a professional dress code to gain the respect of others. It it not enough to only dress properly, you also need to take care of the details. It’s important to know how to dress yourself for special occasions.

4. Be helpful:

There is a quote “help your neighbour” that fits here very well! Especially in business, this quality is of great importance, as the working place is a place where you’ll come across a lot of problems that you have to deal with. If the colleagues don't help each other, the working relationships will become worse and the whole business will suffer of it.

5. Be friendly:

A friend is always needed both in your school and your working place. Having friends helps the communication. Being friendly with your colleagues can only be of great benefit to the teamwork.

6. Be a team worker:

It is essential to know how to work in a team. Indeed, companies hire employees who are able to work on a project with several people rather than by themselves. Teamwork means sharing ideas and getting different point of views on a issue. Teamwork helps the business to grow.

7. Have a PMA:

Positive mental attitude is very important in the working environment. You have to enjoy what you do in order to give the best of yourself. It also motivates your colleagues.

8. Use your skills:

You should strengthen your professional skills, but also develop your personal skills by being curious, dynamic and patient, that will help you be better at work. These skills can be your best tools at work.

9. Be polite:

Since you were a child, you have been taught how to be polite, kind and respectful to the others. This is a very important quality in business and in life in general.

10. Share your knowledge:

One of the main values that can be found in a company is the knowledge possessed by the staff. As it is passed down from generation to generation within the organisation, it is never lost. Thus, when you are new in a company, the old employees can teach you their skills before they leave. Then, when it’s your turn to leave, you pass on your knowledge to a new generation of employees. That is how a company can prosper.

11. Be organised:

The first thing you should do is to manage yourself. Indeed, being organised is the best way to be really efficient. In this way, you can finish your work in time. Your files have to be organised; thus people have a good opinion of you. This is one of the most important skills you need to succeed at work.

12. Take responsibilities:

If you want to have more responsibilities at work you have to show your employer that you can be a leader and that you want to manage. Moreover, do your work correctly, respect the deadlines, be a hard worker and create a good working atmosphere. Thus you will be able to do your best.

13. Speak confidently:

You have to believe in what you say in order to make the others believe in you. If you are not sure about what you are saying, you will not be able to convince the others.

14. Follow the rules of the company:

The rules are made for good reasons, especially to improve the company. It would be a mess if everyone did whatever they wanted. You have to respect the rules in order to achieve the company’s goals.

15. Be a good listener:

You will always find people that know more about some topics than you, or at least people with a different point of view. You should always pay attention to what your co-workers say because you can learn a lot from them.

16. Be trustful:

If people can't trust you, you will meet issues both in your personal and professional life. Thus you need to be a person that people can trust.

17. Be impressive:

Impress your colleagues, impress your boss, and you will have more opportunities to evolve in your company. People will rely on you and will give you more project and responsibilities.

18. Have good communication skills:

It is really important to make people feel comfortable when they are around you.. If you communicate properly and politely, you will receive positive feedback.

19. Check several times per day your email:

Nowadays, most of the people uses the Internet to communicate with the others. You will receive many emails per day and people will appreciate that you answer them quickly.

20. Use appropriate manners regarding the situation:

You can't behave or talk in the same way if you are out with your friends than if you are with your boss in the office. You have to learn which manners you should use in each situation.

21. Know your clients:

The more you know them, the better you will satisfy their needs. The client will feel comfortable, and they will have a great impression about you.

22. Be creative:

Being creative is the key to impress your client or your boss. This quality will allow you to share your ideas differently and develop more concepts for your company or in your method of working.

23. Be authentic:

Don’t pretend to be who you are not. You will not be comfortable and it will be hard after a while. The best way to integrate yourself in the company is being yourself.

24. Be unique:

Because your personality can do the difference during a meeting or in your daily work, use this strength to make people impressed and gain esteem from your co workers. Do not forget that being unique make your work and your ideas unique that is why you can bring power to your company.

25. Leave your mobile phone away:

For most of people, their mobile phones are now part of their body. Nevertheless it is not a good behaviour at work because it means that you do not entirely involve yourself into your tasks. Moreover you will be less concentrated and you will loose your time.

26. Be aware of cultural differences:

Since workplaces are usually a combination of different people from different nationalities and cultures, it is important to know how to deal with each of your co workers. The communication will be easier if you are aware of these cultural differences and you will be able to limit misunderstandings and conflicts.

27. Be confident:

When you are confident that can be seen in your work, in your gesture or when you speak. It’s a way of being, we weren't with that but we learn it thanks to a lot of situations and practice. That means that you don’t have to worry about being ridiculous when you do something or don’t be afraid when you speak in front of public.

28. Do not be too relaxed:

You have to be confident and relaxed at work if you want to gain the confidence of your colleagues and appreciate your work. But being too relaxed is not a good strategy. It could mean that maybe you are not really confident and you are trying to hide something with too much relaxation or that you do not care of your work. So be relaxed without a devil-may-care attitude.

29. Do not mix your private and your working life:

What happen in your private life do not have to alter your work and your efficiency. It is not something easy to do but you have to step back from your personal problem if you want to keep good relations with your co workers and do your work properly.

30. Do not gossip:

In general gossiping is a big flaw but at work it is even worse! In order to avoid useless conflict with your colleagues try not to gossip about your neighbour or the secretary of the 1st floor. This will be better for your popularity and you never know who you are speaking with!

31. Do not be rude:

This rule is applicable at work but also in your daily life. Being polite is a “must do”! If you want to be respected by your colleagues, not be rude and find other solutions to resolve your problems. Be respectful in any situation.

32. Ask for permission before borrowing something to your coworkers:

You will not create a good atmosphere if you borrow some things before asking for them. Some people can see it as impolite and they may not feel comfortable.

33. Take care of your speak level:

Do not speak too loud or too quiet at work, or you may have some troubles with your colleagues. Or you won’t be understood or you will be noisy for your co workers. You have to find a right balance.

34. Take notes

If you want to be sure to remember all the information that people give to you it is recommended to take notes. Moreover you have a proof of what your interlocutor told you. And of course, you look more professional!

35. Do not share confidential data :

It sounds like common sense, but you do not have to share confidential information about your clients or your company with anyone. This is considered as a serious misconduct and it can give you trouble for your future professional progress.

36. Avoid workplace tension:

As your office is the place where you will spend almost all your time, you need to work in a good environment and avoid tension between your colleagues in order to work properly and enjoy your work

37. Make compromises:

As everybody doesn't have the same opinions or ideas you have to take it into account especially at work. Find solutions to make everybody happy and not create tension between co workers because you think that your idea is the best. It is a work on yourself but your relation with people will be better

38. Respect opinions of each others:

If you want others to respect you, you should start respecting others. In your work environment you will find people who think in a really different way than the one you think, or people from other cultures. If you don’t respect them, you will not succeed

39. Keep an open mind:

The more open minded you are, the best relationships you will have in your workplace. By keeping an open mind you will become more creative and you will be able to find new solutions.

40. Solve problems:

Nowadays what the companies want is people who will solve their problems. Companies don’t need more ideas, they need someone who acts, who put in practice those ideas.

41. Be Hard worker:

The only way to succeed at work is to work hard. The hard work beats talent, when talent doesn’t work hard.

42. Be Professional:

Your work is something serious, if you don’t take it like that, you may be fired. Being professional doesn’t mean just to make your job, but also how you behave in the office.

43. Do not make noise in the office:

Respect your coworkers when they work, you may disturb them if you make noise in the office and they will become angry. You will not create a good atmosphere and it could be a reason to get fired.

44. Take initiative:

You will find yourself in some situations in which you will have to act by yourself, you cannot wait until your supervisor tells you what to do, you have to act now. Don’t be afraid when that moment comes, just take the initiative and do your best.

45. Maintain a clean workplace:

It is not comfortable to work in an untidy or dirty workplace. You may have trouble with your coworkers. It is fundamental when your clients come to your workplace. Would you like to go as a client to an office and notice that it is a mess? They don’t like it either.

46. Take care of the work material:

The work material is composed by many things, they are your tools to work. If you don’t take care of them, you will find troubles to do your job and also, your boss will not like it if you don’t take care of it.

47. Helps the others:

In the same way that you will need help sometimes, help others when needed. Remember that you all work with the same goal. It is very satisfactory to teach and share your knowledge with others.

48. Ask help when needed:

It is better to ask for help when you need it rather than be proud and screw it up. By asking for help you will learn new things but also you will learn how your coworkers are

49. Respect the deadlines:

The deadlines are what they are for a reason. There is nothing worse than not respecting them. It looks like you don’t do your best and many times not respecting the deadline means that the work you have already done is useless.

50. Follow your superior’s orders:

Sometimes you may not agree with what your superior says but you have to respect it, because it is thought to be the best for the company. If everyone acted in the way that they think is the best, without paying attention to what their superior says, it would be a mess and you would not reach your goals.

51. Avoid the criticism:

If you have a problem with some co-workers, go and tell them what's wrong, but avoid expressing criticism, especially behind their back. It will create a very uncomfortable atmosphere

52. Keep a good work atmosphere:

The atmosphere is more important than it seems to be. There is a huge difference between working in a workplace where you feel comfortable or where you don't. If your co-workers are also your friends, it will be easy for you to help them and if you feel at ease with them you will work better

53. Think before starting working:

Do brainstorming before starting working. You will not regret it. If you don’t know what is your position, what you want to achieve and what you should do to reach that goal, your work won't be clear

54. Be nice with all the employees:

It is really important to be nice, not only with your co-workers but also with all the people working in the same company. It doesn’t mean that you have to be friend to everyone, just don't be rude. Remember that the cleaning staff are really important for the company

55. Be interested in the company’s goals:

If you are interested in the company’s objectives, it will be easier for you to do your job. Moreover, you will be more efficient than you would be if you thought differently. If you believe in what you do, no one will stop you from reaching your goals

56. Give the best of yourself:

You are employed in a company in order to work and help it to achieve its goals. You should give your best in everything you do. Even if you don’t agree completely, show professionalism and do your job the best you can

57. Check your work:

You may find little mistakes in the work you have just carried out, so check it carefully in order to improve and do your job better

58. Bring new ideas to the company:

Before doing it, learn how the company works and which ideas have already been examined. If you don’t do it, you will put forward suggestions that you think are new and, as a result, you will slow down the others' work, since those ideas had already been discussed

59. Avoid conflicts:

You will not create a good atmosphere if you have conflicts with some co-workers. Try to avoid them, and differentiate your personal life from the professional one.

60. Have a good hygiene:

Having a good hygiene is positive not only for your co-workers but also for your clients. It can make the difference from being hired or not

61. Be efficient:

Don’t use more time than the one needed to do your work. A waste of time can be considered as a lack of professionalism and effort. Try to do always your best in order to achieve both your goals and the company’s ones

62. Mind your manners:

You have to know how to behave in each situation. It is not the same to talk to a friend or to your boss. Always remember to behave in the correct way

63. Know your project's priority:

You will be in some situations in which you have a lot of work to do and not too much time for it. You will have to be organized and to know which projects are more urgent and which ones can be done in another moment.

64. Focus on the goal in order to not waste time:

It doesn’t mean to start working without knowing where you are going. It means to keep in mind what you want to achieve in order to not be confused and do a useless work

65. Be autonomous:

Don’t expect to have always someone behind you telling you what to do. You are old enough to know how to work and to do it by yourself.

66. Be curious:

Try to ask to yourself why. Why this is happened, why we work in this way. If you know how the company works, you will find better solutions for everything

67. Don't eat/drink in the workplace:

It increases the possibility to drop the food or drink in the workplace and makes it dirty. Be hygienic and don’t create an unprofessional environment

68. Sit in a correct way:

It is not just bad for your health but also for the image that you show. Not sitting in a proper way can show unprofessional behaviour.

69. Don't interrupt others while they are working:

Try to avoid unnecessary interruptions during the working hours. You will disturb your coworkers and you will make their work harder. Remember that you are there to work, leave your personal matters for later.

70. Correct handshaking:

It says a lot about one person. Depending on how you shake your hand the other person can know how is your personality. It is really important for the first impression

71. Don't take too many breaks:

Taking many breaks will constantly interrupt your work, making it impossible to achieve your goals. Having many breaks also show lack of professionalism.

72. Don't show your tattoos:

Try to avoid it. You are working in a professional environment and your tattoos are something personal. You must separate your professional and private life.

73. Respect security rules:

Rules are made for a specific reason. Not following them can be seen as you don’t care about them just because you are doing whatever you want creating a bad atmosphere

74. Keep a good atmosphere outside the office:

There is a huge difference between working in a place where you feel comfortable and one in where you don’t. If you are in a good atmosphere you will become more efficient

75. Smile to your co-workers:

It is a good way to create a good atmosphere. You will make them feel more comfortable and you will make your workplace a friendly place to work

76. Try to improve yourself:

Think in your own goals, not just in the company’s ones. Try to learn something new everyday and improve yourself constantly

77. Goal planning:

It will be easier for you to reach your goals. And you will also be able to follow your progress and you will not think that you got stocked

78. Do not accuse your co-workers:

If you know that any of them had made a mistake, just don’t say anything, wait until that person goes and talks to the boss. If you don’t do it, you may get in trouble with your co-workers

79.Learn from your mistakes:

It is really important to improve yourself and also to not make them again. You will become more efficient and you will also improve the company.

80. Welcome the new workers:

Old employees always have to help new workers to find their landmarks. They must show them the best way to work and give them advices to integrate the company. They have to be friendly and patient with them so that the integration will happen in the best possible conditions

81. Report workplace problems:

If you have some trouble with your computer or if your chair is broken, or any material problems do not forget to report it to the person responsible for fixing it. You will avoid waste of time and your work will be more efficient

82. Be ecofriendly:

Yes, we can save our lovely planet also from the office! For this reason it is important to use dratf paper, to switch off the light while leaving, shut down your computer and turn off the heating when leaving the office. Every small action can make the difference

83. Do not make fun of your co-workerse:

It may be tempting to make fun of your co-workers but this kind of behaviour can alter the good atmosphere in your office. Sometimes it is okay to make jokes in order to relax everybody but do not put your colleagues in embarrassing situations

84. Think about the company and not about yourself:

Remember that you are working to help the company to improve itself. But if you work for the company, are a good employee and work in a team, you will learn a lot of new skills and you will also improve yourself

85. Be flexible:

Sometimes you will have to change your timetable, your workstation in the company or something else. Don’t be afraid of change. Be adaptable and change your timetable when needed in order to be more efficient

86. Be dynamic:

Stay fresh and bring new ideas to the company. Have a positive mental attitude and you will enjoy your work more, you will be more efficient and you will become a better employee

87. Have a backup:

You don't want to lose all the work you have done due to a technical problem. Save your work several times a day and work with a copy. If there is a technical problem you will only lose the work you have done after the last time you saved it and not all of it

88. Do not steal from the company:

Remember that you work for the company, be loyal to it and do not take personal profit by taking things from the workplace for personal use

89. Be loyal:

It is considered as a good thing to do. Do not work for money, work for the company. You can change the company that you work for, but do it in a proper way. Tell your boss early enough to prepare themselves and to find a replacement for you.

90. Update your work:

Don’t think that once you have completed one project you can forget about it. You should check and update your work in order to make it better and to implement the new things that you have learned from other projects

91. Don't use the working hours for personal matters:

You go to the office to work, not to deal with personal matters. If you still do, you will be wasting your time and the company’s money. It is not professional at all

92. Look the person who is speaking in the eyes:

It shows respect. It is really impolite not to do so because, even if you are really listening, it doesn’t look like it and that person will feel disrespected.

93. Plan your work in advance:

Before starting to work, think which steps are you going to follow. Don’t start working without knowing what you are doing because you will get lost easily and it will be a waste of time

94. Find solutions, not excuses:

Sometimes you will not be able to do your work the way you are supposed to do it and sometimes you will not be able to respect the deadlines. If it happens, don’t give your boss lame excuses, he/she will not care. Find a solution for the problem instead

95. Tell your supervisor in case you cannot go to work:

You should always go to work, only in exceptional cases you are allowed to stay away from work. If such an emergency happens, you have to report it as soon as possible in order to find a temporary replacement.

96. Do not have preferences for your co-workers:

Of course you will prefer some of your co-workers when working together or going out, but don’t show it in the office. Try to behave in the same way with all of them

97. Respect the housekeeper:

As the housekeeper is part of the staff of the company, you should respect him in the same way that you respect the rest of the staff. Don’t underestimate anyone in the company

98. Avoid political/religious conflicts at work:

Due to globalization it is really common to find people from other cultures and with different ways of thinking. Don’t let those differences disturb the work environment. Respect others opinions.

99. Don't harass your co-workers or clients:

Respect all the people around you. If you disrespect someone the atmosphere will become uncomfortable. You have to make your clients feel at home. If you don’t do it, they will not hire you and you will get a bad reputation.

100. Be moral:

Think before acting. Don’t act by following your emotions, don’t overcome the moral limits.