Sales Testimonies Internship UK
«My training period at Studios92 in London was my most beautiful work experience. I am currently studying a Master of Trilingual International Management, I had to do a training period in a company abroad to validate my year. This training period being an integral part of my program, I decided to go to the United Kingdom during the summer to practise my English abroad and more particularly in London to have a work experience within a british compagny.
Having completed the on-line application, I was contacted by the person in charge of the Human Resources department and I had my first interview successfully. Having a work experience in the sales department of Studios92.com Ltd was very instructive, it brought me the communication skills that I needed and I was able to put into practice my theoretical notions with other trainees in London.
To give you a best idea of a typical day of a training period at Studios92.com Ltd in London, I am going to describe you the best possible the various missions and tasks of the trainees in the Sales department. First, the customers have the possibility to book a hotel, a hostel, a guesthouse or to rent an apartment, a studio and a flat-share in London. The booking can, indeed, be made by telephone, directly on-line on the web site of Studios92, by e-mail or by fax. Our responsibility is to find the best suitable accommodation which will satisfy the needs of the customer. We call our partners by looking in the computer system of the company and when the availability and the prices are checked we have to close the sale where both parts will be winning: that is to say Studios92 and the customer, we call it a "win-win situation".
When we do a booking for one of our partners, we have to proceed to the payment of the commission planned for the returned service. Once this stage made, we send a confirmation e-mail to the customer where he will find all the information that he needs for his stay in the hotel. During every contacting, we use sales techniques to do prospecting and negotiation, it is the opportunity to satisfy the customers and to get more customers day after day. To conclude, I would say that this training period in London was the ideal training job, finally I feel ready to enter the job market in the sector of international trade. Thanks to my diploma and this professional experience on my CV, I am convinced to be able to find the job of my dreams. »
Université Paris 12 - Val de Marne
A Great Opportunity to Apply Myself
I am Nina and I study International Marketing at the Europa Fachakademie in Hanover, Germany As part of my studies I had to do an internship. Due to the reasons that I like to travel and to see other countries I chose an internship in England.
I found internship-uk in the internet by accident. After a closer look at the company and the many positive testimonials I decided to apply. Although the application process took a while after a written application and two interviews I finally got accepted.
The 4 months internship in New Romney provided me with a lot of knowledge in various areas.
Even though I am currently studying International Marketing I immediately said yes when I was asked to work for the Customer Relationship Department. For me it was a great chance to improve my English and abandon my nervousness on the phone by speaking with customers every day. The CRM department is the best department to improve your language as fast as possible because the dealing with English and foreign customers obliges you to quickly adapt to the language in order to understand the customer wishes and to react with the highest flexibility. Due to many workshops in communication I now achieved a good level of Sales English in oral and written form and I am also able to deal with difficult customers.
In the workshops I also learnt a lot about marketing and business.
The other aspect I really liked was the opportunity to work together with people from various countries. Doing a former school year in an international school I enjoy learning about different cultures and meeting people from different areas of the world. During my internship I made true friend with people I will definitely stay in touch with also after the end of my internship.
New Romney is a small town but our Event Department always organized some great trips so we never got bored. Be it trips to London, Stonehenge, Windsor or having fun while riding the rollercoasters in Thorn Park or dancing in a club. There is always something to do here.
I had an amazing time here and I thank everybody who made my internship so enjoyable.
To work as an intern in Customer Relationship Management
« Hello everybody! I am Nicolas and I am going to explain you how the second step takes place when we make a booking for one of our flat-shares in London by means of Studios92. This second stage of the sales is divided in two parts:
First, once the telephone order made, we send a confirmation email to the customer to allow him to have an official proof of the booking with a reservation number and the deposit which he will have to pay for the flat-share. This confirmation email is followed by three other emails informing the customer of the various payment methods during his stay, but also of the way to go to our offices to do the "check-in" and finally the fourth email will be sent to the customer 7 days before his arrival to tell him that everything is ready for him to stay in the flat-share in London.
Second is the arrival date of the customer in London. As a rule, we explain to the customer in the letter of information the way to go to the closest underground station to our office. However, we ask the customer to join us by telephone when he arrives in London to indicate him how to go to the underground station. When the customer is arrived, he calls us and we pick him up personally. It is the first visual contact with the customer. On our way to Manor House station and then back to the office of Studios92 we create a first friendly contact with the customer, asking him about his journey and by answering his questions about the life in London.
Finally the customer arrives in our office and we proceed to the "check-in" which consists in explaining to the customer the house regulations and what he must know about our flat-shares in London. Bitter "check-in", we bring the customer to the flat. Once arrived, we explain to the customer one last time the rules to live in community in the flat-share so that all the tenants can live in harmony in a healthy environment and share a good experience. Finally, we give the keys to the customer by saying him not to hesitate to contact us if he has any questions concerning the flat-share or the life in London. »
Le Mont Houy Localisation
To gain practical work experience in CRM wth Internship UK
As a recent graduate from South Africa, I felt I lacked practical experience in my field of studies. For quite a few months I had been working in a job and just felt it wasn't challenging me enough, so I began to ask myself the question, what can I do to change this? I went online and did some research, and was immediately attracted to the internship UK programme
My friends and family had suggested to me about doing an internship as it is both enjoyable and academically rewarding plus it looks really good on your CV/resume. When I went onto the website I was overwhelmed by the testimonials which were filled with so much positive energy, friendly and lively people that it was just so hard not to apply.
My interview was done in New Romney, I arrived at Ashford International and then took the old blue bus which I think was number 11 or 711 through some special looking villages and old Romney. Some of the thoughts that were running through my mind as we were driving on that old narrow road which was next some what of a stream was “Where the hell am I?”. But as the bus reached New Romney a feeling of warmth struck me, an attractive ancient village with many old buildings, a sleeping gem... full of charm. Avril conducted my first interview and she made me feel right at home after some grueling intimidation, the second interview was with Dino.
My goals during my internship are to expand my skills in all aspects ideally marketing and sales. Other areas I look to improve in is communications. Seeing all the different cultures I think is going to be really fascinating to me.
I cant wait to see what the future - studios92 as to offer me.
Nelson Mandela Metropolitan
POSTAL ADDRESS: PO Box 77000
Nelson Mandela Metropolitan University
Tel :(+27) 041-504 3911
A diversify work with this internship in Customer Relationship Management
The three months of internship that I spent in New Romney at Studios92 were one of the most interesting and useful months in my life. Before arriving here I did not have lots of expectations. As every student I expected to meet new people, explore new cultures, have fun, improve my English. But my experience really exceeded my expectations as I learnt lots of new things and met many interesting people from different countries. I remember the first day when I arrived. I was a bit stressed as I did not know what I had to expect. But everybody was really friendly, they showed me the house, the office, organised the welcome party and soon I started feeling like at home. I felt like living in a family with people who are always ready to help you. We spent lots of time together in parties, barbecues, trips to various towns and simply talking and enjoying the time.
From the job perspective, I learnt lots of new and useful things. I was working in CRM department all the time and I was never bored with it. Of course, in the beginning it was not easy. I did not know lots of things: how to do, what to do. But there were always people whom I could ask and they were always ready to help me and give advice. I did lots of things from dealing with clients on phone to looking for new partners. I was making reservations on phone, writing emails, creating and designing promotions and dealing with clients in order to create long term relationships and fulfil their needs.
I was also working with our partners to create loyalty, long term satisfaction and keep strong business relations. What I really liked was that we were given lots of responsibilities, we were allowed to take important decisions and always move forward. As a result, I always felt motivated, satisfied and confident. Moreover, as I was interested in marketing, I was also working with marketing people and created web page about internship in my language, did guerilla marketing , designed promotions and did lots of other interesting marketing things. In addition to this, I got trainings on effective and successful communication, management, selling. We always worked in a team and had opportunities to share our experience, knowledge, learn from each other, teach each other and use our strengths to achieve the best performance.
I had a wonderful personal and job experience and I will never regret that I made the decision to take internship in Studios92. It was a great challenge , wonderful time and a very fulfilling way to spend my summer holidays. I will treasure the memories which we spent together forever.
3 Universiteto St
Customer Relationship Management Intern Testimonials
« During my internship in Sales at Studios92.com Ltd in London, I had the opportunity to gain a lot of experience in CRM (Customer Relationship Management). I was dealing with enquiries by phone, via the internet and through appointments. My main task during the internship was to satisfy customers' needs by offering them the best suitable accommodation. This 3 month-internship in London offered me the perfect training in Sales and After-sales services. »
Lea, 22, Paris. Internship in Sales, London, UK
Having a fresh start and a new outlook with a sales internship
Leaving home to pursue an internship in the UK has been one of the most difficult decisions that I have ever made. I had second thoughts until I arrived in New Romney, where I was welcomed into the house which I now call home. Naturally, I was homesick but interacting with my peers from all corners of the globe made up for it as I began to make friends. I really appreciate the environment in which I work because I am able to contribute my ideas to my superiors without limitations. I hope to return to South Africa with the work ethic, skills and positive mental attitude instilled in me by this internship programme..
Mashadi lesia Country: South africa
Home town: Benoni
Schools: University of Johannesburg http://www.uj.ac.za/
AAA School of advertising, 1st FLoor Bond Street Centre,Cnr Bram Fischer Drive
(ex Hendrik Verwoerd) and Bond Street, Kensington B, Randburg, 2194, (011) 781-2772
An Amazing Opportunity!
« During my internship at Studios92 Ltd in London, I had the chance to work in the Sales department. Indeed, I was able to improve and develop my technical skills in Sales by using for instance the CASHIN concept. Doing Sales is really challenging for me as I have to deal with all kinds of customers calling from different countries and having different backgrounds. Therefore, I have to adapt to each situation and the company enabled me to gain the necessary skills to achieve my goals. »
Nicolas, 24, Rennes. Internship in Sales, London, UK.
My First Experience in Sales
« The 4-month Internship I did at Studios92.com Ltd was very rewarding and I will never forget it. I learned a lot of things in the field of Sales and also the different strategies to develop regarding the Customer Relationship Management. Studios92 enabled me to acquire a professional experience in an international environment, thanks to its diversified clientèle and staff and on top of that the amazing city of London.»
Oriane, 20, Geneva. Internship in London, UK.
Great work experience!!!
After my degree in Management of Projects at a French University, and before starting Business School, I decided to go to England !
I have arrived for just 1 month in Studios92.com company and I have already taken advantage from this rewarding experience. It's the first time that I was tempted into having a foreign adventure and I'm not disappointed!
I'm working in a Postive Mental Attitude environment, which means my co-workers and I have a great team. I receive new responsibilities quickly, and have great productivity in my projects. Moreover, I occupy a very dynamic post in the CRM Departments. Every day is a new challenge, it's very motivating.
Concerning my English level, I'm improving faster than I thought I would. Thanks to always being in an English environment, you can adapt naturally to the new situation. I am winning an asset for my future career : the English language.
Moreover on the professional aspect, I learned a lot from all the diverse people that I met here: Germans, Italians, Polish, Americans, the Dutch, and more...! All the cultures are mixed and everyone brings their own particular touch for a unique and exotic result.
It's an experience that I recommend to people who want to go abroad : professionally and personally enrichment guaranteed !